Move/3500 Commissioning

You will find the connections under the cover on the underside of the base station.

1. To insert the SIM card, the terminal should be switched off. To do this, press the correction key [CLR] and dot key [.] buttons simultaneously for about two seconds (see point 5).

2. Unlock the cover on the back of the terminal and lift off the cover.

3. Carefully slide the SIM card into the slot provided: SIM1 (see illustration below).

4. Ensure that the chip is facing downwards and that the beveled corner of the SIM card is positioned as shown.

5. Close the cover again.

1. Tilt the release forwards, the cover pops open.

2. Open the paper tray.

3. Remove the center sleeve of the old paper roll. Remove dust and paper residue from the roll compartment.

4. Insert the new thermal paper roll as shown in the illustration. Unroll the end of the paper 3 cm over the tear-off edge and hold it firmly.

5. Close the paper compartment again. The lock must click audibly into place.

1. Insert battery.

2. Only start the terminal with the battery inserted by pressing the OK button.
   (Important: DO NOT PLACE ON THE BASE. The terminal will not start automatically after the battery has been inserted)

3. Does the terminal start?
   YES --> Battery is inserted correctly.
   NO --> Repeat the insertion process and try to start the terminal via OK.

4. After starting, place the terminal on the charging cradle. There is a double beep (short low beep followed by
   followed by a short high-pitched beep).

5. After the beep signal, the contact between the terminal, battery and charging cradle is established and the battery is charged.

1. To switch on, place the terminal on the powered base (charging cradle) or press the [OK] button.

2. To switch off the terminal, press the [CLR] and the dot key [.] simultaneously for approx. 2 seconds.
   The terminal must not be placed on the charging cradle.

3. For a soft reset, press the correction button [CLR] and the dot key [.]. Then wait 5 seconds and press [OK] or place the terminal on the base. The device will then restart. A soft reset can sometimes be necessary and helpful, e.g. to restore the WLAN or mobile phone connection and in the event of "functional difficulties" with the terminal.

To use your terminal to its full extent, you need a stable Internet connection. To do this, connect your terminal either via a mobile network or WLAN.

1. As soon as your terminal is switched on and booted up, the start display will show "Initializing". Press the confirmation button [OK] and then 2x function key [F] on the numeric keypad of the terminal. (Alternatively, the [F] function key can be pressed 3 times)

2. Then enter "54" for the function code.

3. Then enter the dealer password (12345) and select "RDT assistant" (RDT = remote data transmission).

4. Finally, select how your terminal should establish a connection with the PAYONE servers.

If you have selected "Mobile network" as the connection, the terminal automatically recognizes the PAYONE multi-network SIM card supplied and already installed. If you are not using a PAYONE multi-network SIM card, please contact our customer service.

The terminal may restart after the last confirmation.

The connection via the mobile network is active if at least one green bar is visible in the marked area (see fig.).

To transfer data in your WLAN, you need to log in in the immediate vicinity of your router. You will need the following information to log in:

1. WLAN name (SSID)
   This is the name with which your network registers via the radio link.

2. WLAN key (WPA2)
   This key is usually written on the back of the router. It ensures that no one can gain unauthorized access to your network.

3. IP address query (DHCP)
   This is the location in the network on which the terminal operates.

The terminal may restart after the last confirmation.

Initialization logs the terminal onto the network computer.

It is then fully functional.

We recommend the following security measures for the secure operation of your terminal via WLAN (see point 6.2): Transaction data (e.g. bank details, card numbers, etc.) must be protected against access by unauthorized third parties during transmission via WLAN. The use of the terminal in an unencrypted environment, e.g. in hotspots or with a WLAN router without encryption, is not permitted.

The WPA2 encryption method should be used. Only if the router does not support WPA2 can the less secure WPA method be used (in this case, regular key changes are recommended).

The use of WEP64 or WEP128 is not permitted.

The WLAN router must be operated securely:

1. Select the WLAN name/SSID so that no conclusions can be drawn about the router type or the operator of the WLAN.

2. Reassign the preset password for configuring the router (via LAN cable to the PC).

3. Use a WPA2 network key with at least 16 characters.

After 60 seconds of user inactivity or by pressing the STOP button in input mode, the terminal automatically switches to idle mode.

To switch to input mode, simply press any button. In input mode, all functions of the terminal can be called up and payments can be initiated directly.

Press the F button to access input mode, the main menu and to enter the function code.

1x function key [F] = payment

2x function key [F] = Main menu

3x function key [Fpress [ F ] = enter function code ("526" for all function codes)

All relevant functions of the terminal can be found in the main menu.

The main menu can be opened from the input mode of the terminal using the function key [F] function key.

Select the desired menu item by scrolling and tapping on the touch display.

F1 to F4 are used for quick access to individual functions in the menu.

Transaction type
This menu provides quick access to all available transaction types. For example, vouchers, cancelations, tip transactions and much more can be started easily.

Favorites
The favorites menu contains up to 5 freely assignable favorites that can be started directly from this menu.

The analog F-keys provide the fastest possible access to important and everyday functions. To define new functions for the analog F-keys, carry out the same procedure as described below under "Reassigning favorites", but with the function code "526".

1. 3x function key [F] function key.

2. Enter function code "534", confirm with [OK] to confirm.

3. Enter the dealer password (12345), confirm with the [OK] confirmation button.

4. The display message "Print current assignment?" appears.
   "Yes" = Print a list of all available functions and codes (the assignments can then be changed)
   "No" = Change assignment of favorites (only select if desired function codes are already known)

5. "Delete current favorites" appears.
   "Yes" = Delete all currently assigned favorites. A new assignment is then possible.
   "No" = Existing assignment of favorites remains and can then be changed step by step.

6. Enter the desired function code and press the confirmation button [OK] for each favorite.

7. At the end, the terminal confirms the process and returns to the initial state.

For security reasons, it is sometimes necessary to enter the PIN or sign the merchant receipt even for amounts below the limit.

Therefore, please always observe the information on the terminal display and the receipt printouts.

This procedure applies if you have agreed PIN payment with us as part of the payment procedure you have commissioned.

If you have selected payment by SIGNATURE (ELV/OLV), the amount is irrelevant. The signature must be provided depending on the display message.