Omnichannel The solution for all channels

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Seamless commerce from PAYONE
Payment taken to the next level

One platform for all sales channels: The PAYONE Commerce Platform bundles all payment processes from e-commerce, m-commerce and the brick-and-mortar business. So that merchants can map all use cases of modern commerce.

Smooth customer journeys

All payment functions for a smooth contact point change when ordering, exchanging or returning.

Comprehensive analysis options

Comprehensive overview and individual reports on payment behavior in all channels.

Integration into existing systems

The PAYONE Commerce Platform can be integrated into existing systems via standardized interfaces.

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Omnichannel Briefly explained

Omnichannel use cases
Checkouts at every point of contact

Online and offline are increasingly merging. And your customers want to benefit flexibly from the advantages of both worlds. The PAYONE Commerce platform offers all payment functions for a seamless change of contact point. Offer your customers all common seamless commerce use cases.

Instore Order Order in the store and have it delivered to your home

If a product is currently out of stock: With "Instore Order" you can send products directly from the warehouse to your customers.

Click & Collect Order online, collect from the store

When things have to be quick: With "Click & Collect", your customers skip the shipping times.

Buy Instore, Return online Buy in store, return online

If the trip to the store is too far: with "Buy Instore, Return online", your customers send returns by post.

Instore Return Order online, return to the store

When it needs to be uncomplicated: With "Instore Return", customers can exchange online orders directly in the store.

Mobile check-out Self-checkout via smartphone

If the checkout queue is too long: with "Mobile Check-out", your customers can pay independently via smartphone.

PAYONE Commerce Platform
The heart of Seamless Commerce

The PAYONE Commerce Platform forms the technical basis of PAYONE's seamless commerce. It bundles all transactions from e-commerce, m-commerce and the stationary business. It also offers a wide range of benefits and features.

  • True omnichannel shopping cart management
  • Comprehensive and individual analytics
  • Individual integration options
  • Simple integration of the terminal landscape
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Street full of people and stores with different signs, presented as part of the PAYONE Omnichannel Playbook.

Take your business into the future

Know how - with the
PAYONE Omnichannel Playbook

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We play smart
in payment

Payment and industry expertise

We combine state-of-the-art payment with in-depth industry knowledge.

Experience in volume business

More than 30 years of experience with complex structures and projects.

Personal and experienced contact persons

Dedicated contact persons for technical, service or contractual matters.

Individual and efficient solutions

Together we develop solutions that have tangible effects.

Full Play Payment Service Portfolio

All solutions along the entire payment journey, including worldwide.

Thinking and acting for the future

We turn tomorrow's trends into solutions today.

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