Tip Service - Cashless Tip Payments FAQs

FAQs about Tip Service

Tipping when paying by card? Guests often have to search for cash after completing a card payment, leaving service staff empty-handed. With Tip Service everyone benefits as tips are booked quickly and directly via the terminal.

Your benefits at a glance:

Enhanced service for your customers: No need to search for change while still rewarding great service.
Satisfied employees: Tips can be received even when customers pay by card.

What is Tip Service and how does it work?
Tip Service allows tips to be added to card payments quickly and directly via the terminal. There are two options:
"Tip Adjustment" – The tip is added to a transaction after the initial payment has been completed.
"Tip Direct Entry" – The cardholder enters the tip amount directly at the terminal, and the total sum is processed as a single transaction.
Why is Tip Service beneficial?
Tip Service benefits both guests and employees. Guests do not need to search for cash to tip and service staff receive their well-earned tips even when payments are made by card.
Which Tip Service variants are available?
There are two options:
"Tip Adjustment" – The tip is added to the transaction after payment is completed.
"Tip Direct Entry" – The cardholder enters the tip directly at the terminal, and the full amount is processed as one transaction.
When is the "Tip Adjustment" option useful?
"Tip Adjustment" is useful when the terminal is not placed directly in front of the cardholder, preventing the need for additional steps for the guest.
What are the benefits of the "Tip Direct Entry" option?
"Tip Direct Entry" offers a seamless and customer-friendly way to process tip payments, particularly with mobile terminals. No additional transaction costs apply.
What are the requirements to use Tip Service?
Your terminal and payment system must support the function.
Can the tip amount be adjusted afterwards?
Yes, with the "Tip Adjustment" option the tip can be added after the initial transaction.
How is the tip displayed on the payment receipt?
Both the payment amount and the tip amount are listed on the receipt to ensure full transparency.
Is there a cost for using Tip Service?
In most cases the cost of using Tip Service is included in standard transaction fees, with no additional charges.
Does Tip Service provide additional reporting features?
Yes, Tip Service can offer extended reporting on tip payments, improving transparency and efficiency in accounting.

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Tip Service Cashless tip payments

FAQs about Tip Service

Would you like to use Tip Service in your business?

Would you like to use Tip Service
in your business?