Digital receipt management FAQs

FAQs about digital receipt management

Save time, stay organised and reduce costs: With digital receipt management you no longer need to manually store archive or search for paper receipts.

Your benefits at a glance:

Ideal for businesses processing a high number of signature-based transactions
Save time, labour costs and paper

What is digital receipt management and how does it work?
Digital receipt management is a solution for electronic archiving of merchant receipts. Customers sign directly on the terminal display, making the transaction cashless. The receipt is processed electronically and archived on the PAYONE server, while customers receive a printed receipt. PAYONE stores receipts for up to 24 months and makes them available online.
What advantages does digital receipt management offer?
It is worth it for those processing many signature-based payment methods. It saves time, personnel costs and paper by eliminating the tedious filing of paper receipts.
How does digital receipt management work for merchants?
After customers sign on the terminal display, the transaction is processed paperlessly. The receipt is archived electronically on the PAYONE server. Merchants can access digital receipts anytime quickly and securely via the internet.
Why is traditional paper receipt archiving time-consuming?
Handling paper receipts for signature-based transactions requires tedious filing, archiving and searching, costing time and resources, especially for transactions that may require chargeback documentation. PAYONE archives receipts for up to 24 months, ensuring access at any time.
Can I access the digital receipts at any time?
Yes. Merchants can access digital receipts anytime, quickly and securely via the Internet, stored on the PAYONE server.
Is the transaction fully paperless?
Yes. The transaction is fully paperless on your side, but customers still receive a printed receipt.
What are the requirements for using digital receipt management?
You need a connection to the PAYONE network operations and a touchscreen-enabled terminal that supports the feature.
Is digital receipt management secure?
Yes. It offers secure electronic archiving of merchant receipts on the PAYONE server.
Can customers still receive printed receipts?
Yes. Customers continue to receive printed receipts while the transaction is fully paperless on your side.
Can digital receipt management make my accounting more efficient?
Yes. It streamlines accounting by eliminating paper receipt handling, with digital receipts accessible anytime.

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Digital receipt management

FAQs about digital receipt management

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