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Everything you need to know about migrating to PAYONE Global Online Pay. We have the answer to all your payment questions!

General information

  • What is PAYONE Global Online Pay?
  • What is PAYONE Global Online Pay Migration?
  • Does PAYONE Global Online Pay have the same functions and payment methods as the previous platform?
  • When will the migration take place?
  • Can I test PAYONE Global Online Pay?
  • Where can I get support for queries?
  • Is my contact person changing?
  • Can I still track transactions made on the previous platform after the migration?
  • Will there be any changes to the agreed prices and conditions?
  • Is my configuration data changing?
  • I have several online stores. Will the account structure remain the same for my various stores?
  • Do I have to re-identify myself when I migrate to PAYONE Global Online Pay?

Connection

Payment methods

  • Which payment methods are offered?
  • What do I have to do to continue using my existing third-party payment provider?

Value Added Services

  • Which value-added services are offered?
  • Are fraud modules offered?

Other topics

  • Will the merchant interface in the Merchant Portal change for me?
  • Will anything change for my customers?
  • Will I receive a new customer number?
  • How will my payouts and statements be processed during the migration?