myPortal

FAQs about myPortal

myPortal is Worldline’s free customer portal. It gives you access at any time to key details, statistics and information about your transactions, payments and refunds processed through Worldline.

To the Login

How do I get access to myPortal?
To use myPortal, you need login credentials. These will be automatically sent to you by email from our myPortal customer service team after your contract has been set up.
How can I log in to myPortal?
Go to the myPortal website and enter your user ID and password.
What should I do if I forget my password or want to change it?
If you forget your password, click "Forgot password" on the myPortal login page and follow the steps provided.
Enter your user ID and the captcha code.
You will receive an email - follow the instructions to create a new password.
Click "Save" to complete the process.
If you want to change your current password, click "Change password" on the login page and follow the steps provided.
Enter your user ID and current password.
Create a new password.
Click "Save" to confirm the change.
What should I do if my account is locked?
If your account is locked, please contact our myPortal customer service team using the "Contact us" link on the myPortal login page.

myPortal Customer portal

FAQs about myPortal