1-Cent Transfers and outstanding claims

CCS is one of Germany's leading providers of receivables management, supporting retailers and payment service providers in handling returned direct debits from card-based transactions.

On behalf of the payment service provider PAYONE, CCS contacts cardholders with outstanding claims and assists with payment and issue resolution.

You can settle the claim by transferring the amount stated in the letter to the CCS account.

Important: Always include the case reference number mentioned in the letter.

Your telephone contact to CCS GmbH:

Monday to Friday
8:00 AM - 4:00 PM
+49 2102 - 77 04 166

Your digital contact to CCS GmbH:

Available 24/7
kontakt@creditcs.de

If you paid by SEPA direct debit and the withdrawal was not processed by your bank, Credit & Collections Service GmbH (CCS) has been authorized to collect the outstanding amount.

CCS is your exclusive contact for this matter. Please get in touch using the button above.

In this case, please contact Credit & Collections Service GmbH (CCS). They can assist you in clarifying the situation and guiding you on the next steps.