Omnichannel

 

 

 

 

CASHLESS ANYTIME AND ANYWHERE

Modern consumers buy anywhere, anytime. They move between the Worlds seamlessly: 'online' and 'offline' are increasingly merging, rigid boundaries between channels dissolve.

With PAYONE your customers are able to pay at all touchpoints!

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NO MATTER WHERE YOUR CUSTOMER FINDS YOU THE EXPERIENCE MUST BE RIGHT

Pay your coffee via app and pick it up while passing by?
View the washing machine in the store, get it delivered and pay by invoice?
Discover a new hotel on Instagram, book via message and pay via payment link?

Offer your customers flexible shopping experiences!

PAYONE Omnichannel

USE CASES FOR EACH BUSINESS WHAT OMNICHANNEL CAN DO

Click Collect

Click & Collect Pay online and pick up in store

 

Never search again your favorite items to no end in the store. Save yourself and your customers time and money. Pick up already paid online orders in your store.

Choose the favourite article in the online shop
Pay online with the desired payment method
Optionally receive amount of invoice via payment link
Pick up the ordered products at the nearest store

 

 

Instore Click

Instore Click Flexible customer service on site

 

Increase customer satisfaction: Let your customers order and pay in-store and ship their products direct to their homes.

Requested product is not available in the store
Ordering products via Self Service Device
Optional payment via PAYONE Link
Delivery the order to the customer's home

 

 

Mail Telephone Order

Mail / Telephone Order Secure payment any time, even on the phone

 

Give your customers the chance to use also classic ordering methods: Let them order and pay directly via phone or e-mail.

Order by e-mail or directly on the phone
Payment processing by the assistant via phone or
Smart payment via PAYONE Link
Delivery of the ordered products to the customer's home

 

 

In-App Payment

In-App Payment Scan and pay directly via app

 

Let your customers pay independently in your store via app: Less waste of time in the queue for them and less effort for your staff.

Customer selects products in the store
Customer scans barcode of the products with the retailer app
Payment happens directly within the app
Customer shows payment confirmation when leaving

 

 

Instore Return

Instore Return Order online and exchange in store

 

Make life easy for your customers! Take back orders from your online shop in your stores and refund payments directly.

Return of the products in a selected store
Crediting of the full amount or partial amount
Charge back to the buyer's choice of payment
Reference to the previously placed online order

 

 

EASY INTEGRATION IN YOUR INFRASTRUCTURE

Convenient digital payment: on any device, on any channel. Our payment solutions are quickly and easily integrated into your existing system via intelligent interfaces. Take advantage of this flexibility and benefit from our professional security!

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MAXIMUM DATA TRANSPARENCY LEARN MORE ABOUT YOUR CUSTOMERS

Well-founded data are necessary to improve your payment-mix and service portfolio for your customers. Our reportings support merchants to analyze all the details of their payment transactions - easy and convenient via webportal.

Keep an eye on your business!

 

PAYONE Reporting
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With our reportings merchants can analyse all the details of their payment transactions. This gives you completely new insights about your customers. Thus you can develop appropriate offers.

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BECAUSE WE'RE GREAT AT ONE THING

 

Today´s Payment:
simple, flexible, networked.

WE TRANSFORM YOUR NEEDS TO SUITABLE SOLUTIONS

 

We design individual solutions for you and your business:
Our payment experts have the know-how to implement your requirements successfully.