Telephone: +49 431 25968-400

BS PAYONE Merchant Service:
Telephone: +49 431 25968-200

You can talk to a member of the BS PAYONE team from Monday to Friday between 9 am and 6 pm.

Enquiries from new customers

Request your personal offer today. Our sales team would be happy to provide you with individual advice and a tailor-made service package that perfectly fits your needs.

Support for existing customers

You are BS PAYONE customer and have questions regarding your merchant account? Please use our support form. Our merchant service would be glad to help you.

Become a sales partner

PAYONE's sales partner programme allows you to market all PAYONE solutions and services and to benefit from attractive cooperation models.

Other requests

You are neither a customer nor an online merchant and need additional information? Then please use this form. We will contact you shortly.


Lyoner Straße 9 | 60528 Frankfurt/Main | Germany
Phone +49 696630-50 | Fax +49 696630-5211

Office Kiel
Fraunhoferstraße 2-4 | 24118 Kiel | Germany
Phone: +49 431 25968-0 | Fax: +49 431 25968-100

Office Berlin
Friedrichstraße 58 | 10117 Berlin